About Us
Travel Experts based in Florence
Owners Linda and Alberto have worked in the Travel Industry for over 20 years our Tailor Made Vacations are crafted with unforgettable experiences. As Travel Experts in Italy we have a deep understanding or our country's regions, attractions and local specialities
We take care of every detail, ensuring your journey is a stress-free, quality-rich exploration of Italy's culture & beauty.
The Team
Guided by our strong ethical values, we work tirelessly to craft exceptional vacations that create unforgettable memories and immerse you in Italy's genuine charm and cultural richness.
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Founder
Linda Sorgiovanni
Since 2001, I've been a part of Florence's vibrant travel industry, exploring its rich history and cultural nuances. My focus has always been on showcasing Italys essence through its food, wine, and the incredible craftsmanship of local artisans. A decade ago, driven by my passion for crafting personalized travel experiences, I co-founded Italy Customized. Our aim is to offer bespoke luxury vacations, allowing travelers to immerse themselves in Italy's authentic charm and opulence.
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Founder
Alberto Bassilichi
Born and raised in Florence, my journey in the travel industry began alongside my father's chauffeur business. Over the years, I've forged direct connections with our luxury travel agents, personally overseeing and curating every bespoke request. Whether it's arranging private tours or ensuring luxurious travel experiences, I'm dedicated to elevating your journey through Italy. With our V-Class Black Mercedes Vans and a team of sommelier English-speaking drivers, I'm committed to providing seamless and sophisticated travel, ensuring every moment in Italy is unforgettable.
Our Ethos
At Italy Customized, we are dedicated to creating unforgettable, tailor-made Italian vacations. Our team takes care of every detail, ensuring your journey is a stress-free and quality-rich exploration of Italy's culture and beauty. Whether you're looking to immerse yourself in the historical landmarks of Rome, indulge in the culinary delights of Tuscany, or relax on the picturesque beaches of the Amalfi Coast, we have the expertise and passion to curate a personalized itinerary that exceeds your expectations. Start planning your dream vacation with us today and experience Italy like never before.
Founded Luxury in Florence
In Florence, where every street tells a story, Italy Customized was born from a passion for sharing the true essence of Italy. Founded by two Travel experts over a decade ago, we create bespoke journeys that connect travellers with the culture, people, and traditions that make each destination unforgettable.
Crafting The Unforgettable
At Italy Customized, we believe that no two journeys should ever be the same. We design each itinerary around your interests, pace, and travel style.
Drawing on our local expertise and trusted connections throughout Italy, we create tailor-made journeys that combine exceptional service with authentic, carefully curated experiences.
From handpicked accommodations to exclusive access and private moments, every detail is considered with care.
From Local Experts
With years of experience and a deep-rooted presence in Italy, our team offers a level of local knowledge that goes far beyond the guidebooks. Through trusted relationships and firsthand insight, we open the door to experiences that reflect the true character of each destination.From exceptional regional dining to history and atmosphere, every recommendation is carefully selected to feel authentic, personal, and meaningful.
Expertise & Passion
Being based in Italy allows Linda and Alberto to cultivate close relationships with trusted, like-minded professionals across every region.
Through ongoing collaboration and personal connections, they work alongside some of the country’s most knowledgeable guides, artisans, and service providers.
Each experience is carefully curated—private tours led exclusively by certified guides who bring depth, insight, and authenticity to every destination. Transportation is entrusted to a handpicked network of professional chauffeur drivers ensuring comfort, reliability, and seamless travel throughout your journey.
In addition, we proudly operate our own fleet of brand-new Mercedes V-Class vehicles, driven by top-tier chauffeurs—two of whom are also certified sommeliers
Partners
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All the tours and guides they arranged were absolutely amazing. They went above and beyond to find the perfect location and Hotel for entire family or group. Can't wait to start planning the next trip!
We could not have been happier with the service that Italy customized provided for us while touring Tuscany! Alberto and his staff planned the most perfect day for our family. To this day my boys still say that their favorite place is Tuscany and Alberto is their favorite Italian - we will continue to recommend IC and hope to get back to touring in the future!
From Begining to the end Alberto planned the most perfect trip for us. We still talk about it daily! Alberto greeted us in Florence. He brought us to Tuscany where we stayed at the most beautiful place we have ever been to. Pictures do not show the beauty and the warm welcome everyone gave us. We can't wait to go back to Italy we recommend Alberto to everyone and we only plan our Italian holidays with Italy customized!
This was our third trip with Italy customized. They always manage to outdo themselves. Thank you for all our wonderful memories!
Alberto planned the perfect trip for my family. They found unique tours and excursions that were interesting to my adult children and even arranged that my elderly mother got a taste of Rome, Tuscany, Venice, and Florence. Alberto even arranged for my mother to visit the hometown where my grand mother grew up. My Mother has not stopped telling everyone back home about her wonderful Italian vacation!
Italy customized put together an amazing trip for us to the Amalfi Coast. We had friendly, on-time drivers everywhere we went, a fantastic boat ride from Positano to Capri, and great guides along the Path of the Gods Pompeii, and Capri. Plus a wonderful cooking class in Capri! The trip was absolutely flawless!
Linda's knowledge of Italy in addition to the fact that she lives there and also travels throughout the country regularly is a huge plus in arranging a one-of-a-kind experience. She listens to what you desire to do and your interests. Linda is diligent in finding the right guides to match your wishes. Her experience in the travel industry and the fact that she is easy to reach if a problem arises assures that you will have an amazing trip. She takes a personal interest in her clients.
Linda arranged hotels, guides and even a very experienced art guide for us in Rome that resulted in us adding many pieces to our personal collection. She did such a fabulous job that we decided to use her services again when we returned to Italy in the Fall of 2022. We had extremely enjoyable experiences in each of the cities and guides who catered to our desires. We highly recommend Linda to plan your trip of a lifetime!
Italy Customized planned a personable family vacation that included all of our particular needs.We sent them the cities we wanted to visit and they personalized and organized everything. We mean everything so we had no worries or concerns!
Linda was great. There was attention to every detail, whether it was transportation, excursions or hotels.
I wish there was a 10 star rating! Linda gave great suggestions to maximize the 11 days and we did! She is VERY knowledgable about Italy and knows all of the special places to eat, stay and see. Without hesitation, we will call upon Linda for our next trip!
From the moment we contacted Italy Customized, we knew that our trip was in the hands of experts who knew and loved the people and the regions that we would be visiting in Italy. We had the great pleasure of meeting Linda on our very first trip to Tuscany and she immediately stole our hearts. In fact, we looked to her to help with our visits for three years in a row!
We had a great trip to Italy, in large part because of Linda‘s help. She is not only a wonderful and informative person, but a fantastic planner and guide! She introduced us to hotels and restaurants that we never would’ve found without her help. We would highly recommend Linda and Italy Customized - you simply can’t go wrong using them!
We could not have had a more wonderful Italy experience than the one planned for us by Linda and Alberto! They really listened to what we wanted and planned a number of unique experiences for the four of us. The tours were outstanding, the drivers were prompt and courteous, our dinners were booked in advance at wonderful restaurants in both Rome and Florence. As an artist, one of the highlights for me was a paper marbling class at a fourth generation store where they restore books, marble the covers, make paper, et. We visited a shop which repairs stained glass for the Vatican, picked up some beautifully designed glass pieces, picked up marble mosaic squares for projects, and much more. We stayed at terrific hotels in great locations. Linda communicated with us daily via WhatsApp and before we left Florence she met us near the Duomo and treated us to coffee /drinks. She was flexible with our schedule, adjusting when needed. The agency app provided itineraries, train tickets, instructions, names of guides, where to meet, eliminating any uncertainties. Vineyards, wine tasting, Pompeii, Villa Medici, the coliseum, the Forum, the Vatican and much more…it was a fabulous experience. Thank you Linda!
